A Guide to Patient Centered Operational Improvement


Big Book of Emergency Department Psychiatry provides an integrated, comprehensive, and patient centered understanding of operational improvement and clinical care strategies.

The book addresses the administrative and cultural challenges of creating a successful program, and is written for trainees, clinicians, hospital administrators, patient advocates and consumers.

Direct clinical care and assessment issues, structural approaches to program development and frontline staff perspectives and experiences are among the topics explored.

The book discusses improving flow using Lean methodology while creating a culture of positive change.


  • Provides a step-by-step template for process improvement.
  • Provides the reader with an easy to comprehend guide to emergency department workflows, documentation, and creation of an emergency psychiatry team.
  • Adds unique perspectives including ethical issues, toxicological management as well as psychiatric emergencies in correctional environments.
  • Discusses care from many multidisciplinary clinical perspectives and experiences from the field of emergency psychiatry.

If you are interested in learning more about the emergency psychiatry experience from a patient perspective and want to create a program that provides high quality, expedited care while decreasing boarding while hearing first-hand accounts of the emergency medicine physician, nurse, psychiatrist and social worker then Big Book of Emergency Department Psychiatry is your end-to-end resource!


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